Shipping policy

Products are sent to the delivery address you chose during the ordering process, and you have a wide choice of different delivery services, depending on your preferences and the destination of the parcel: 

-         By La Poste: Colissimo pick-up point or to the address of your choice

-         By GLS: pick-up point or to the address of your choice in mainland France

-       By UPS: Standard, Saver (1 to 5 working days) or Express (1 to 3 working days) delivery, regardless of destination.

 

We aim to dispatch orders on the next working day (D+1) following receipt of payment (subject to product availability), but unfortunately we cannot be held responsible for delays caused by the above transport companies. 

However, if we hear that your order is delayed, we will send you an e-mail to inform you of this and to give you information on the possible consequences on the delivery date envisaged during the ordering process.